450 projects and counting, we have assembled a simple list and video to help you avoid some of the most frequent pitfalls we see.
1.That’s not my job! (Poor information flow)
Often parties assume that the responsibility of a certain task lies with the other party, only to be made aware that it wasn’t the case. Not thoroughly reading the plans, specifications or contract is not an excuse. The fact that the duties have been described in writing and/or images means that parties have previously agreed to the separation of duties. Negotiation during the bidding process is critical so that there is a mutual understanding of responsibilities.
2. Not sure if that’s covered in the drawings. (lack of clear documentation)
Drawings and specifications can be unclear. When a contractor is trying to be the winning bid by providing a lower price during bidding, they may omit tasks out that appear vague and argue that they have a claim to extra payment later. Double check all documentation for errors, omissions and coordination.
3. When is the decision due? (assuming understanding)
Contracts should help reduce the need for many decisions, but not all. For example, since almost all contracts have some form of “time is of the essence” written in them, it’s critical to make decisions quickly and in the correct order. Make sure all parties know (do not assume) when decisions are due and who needs to know. Delays often have financial consequences
4. Make sure Bob knows. (lack of regular meetings)
It’s late Friday afternoon and Bob the GC, is heading out early to catch his daughter’s soccer game. Tom his colleague, is charged with letting Bob know about the changes needed by the Owner. But Tom gets into a fender bender on the way home and doesn’t have the chance to let Bob know . Yes there are many digital platforms and means to convey information…..yet, sometimes we forget and Monday morning rolls around and the foundation get poured without the additional reinforcing. Regular meetings can be as simple as a 5 minute weekly phone call, screenshare or face-to-face meeting.
5. Did Pat review this? (ignoring feedback loop)
Ignoring feedback from team members can result in overlooked issues and hinder solutions to issues that often arise. We all look at situations differently- those multiple viewpoints help guide projects and avoid blind-spots. Think of it as executive with a cabinet that needs to confer with others to render the best opinion and course of action.
